Returns & Exchanges
At Oxen Sports, we want you to be fully satisfied with your gear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All returned products must be in their original, unworn condition with tags still attached to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Place the items in their original packaging, ensuring all tags are intact, and include a copy of your packing slip inside the box.
- 3.Ship the Items
Print the prepaid shipping label provided by our portal, attach it securely to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.